PKR998 FAQ – Answers to Your Questions in Pakistan

You must be at least 18 years old to register and play on pkr998. This is a strict policy with no exceptions. pkr998 verifies age as part of KYC and will close any account found to belong to a person under 18, returning any deposited funds immediately. Do not register on behalf of someone who is underage.

No. pkr998 allows exactly one account per person. Duplicate accounts created to claim multiple bonuses or for any other reason will be closed, and all associated balances may be forfeited. If you have lost access to your account, use the password reset option or contact support — do not create a new account with a different number.

On the pkr998 Login page, click "Forgot password?" and enter your registered Pakistani mobile number. pkr998 will send you a reset link or OTP via SMS. Follow the instructions to set a new password. If the SMS does not arrive within 60 seconds, try the resend option. If the problem continues, contact support at support@pkr998.click with your registered number.

Mobile number changes require identity verification because your number is tied to login and OTPs. Email address changes can usually be made from your account settings with a confirmation link to the new address. For mobile number updates, contact support with your old number, new number, and CNIC — the team will handle the change after verifying your identity.

In almost all cases, Easypaisa and JazzCash deposits on pkr998 clear instantly — the funds appear in your account balance within seconds. If a deposit does not reflect after five minutes, check your Easypaisa or JazzCash transaction history to confirm the payment went through, then contact pkr998 support with the transaction reference number and the team will resolve it quickly.

Withdrawals to mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay) are typically processed within minutes once your KYC verification is complete. IBFT bank transfers may take up to one business day depending on your bank's processing times. Visa/Mastercard withdrawals may take two to five business days depending on your issuing bank. pkr998 does not charge withdrawal fees on standard methods — any charge comes from the payment provider's own structure.

pkr998 itself does not add any fee on standard deposits or withdrawals. If you notice a small deduction, it originates from your payment provider (e.g., Easypaisa's own transaction fees, not pkr998). Check your provider's fee schedule if you are curious about the exact amount. pkr998 is transparent about this — what you deposit is what lands in your pkr998 balance minus any provider fee that applies at source.

If your pkr998 withdrawal is showing "pending" beyond the expected processing window, first check whether your KYC documents have been approved — pending KYC is the most common cause of withdrawal delays. If KYC is complete, contact pkr998 support via live chat or support@pkr998.click with your withdrawal reference number. The team will investigate and update you within the hour in most cases.

Wagering requirements mean you need to place a certain total amount of bets before bonus winnings can be withdrawn as real cash. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to wager Rs 10,000 in total before the bonus converts to withdrawable cash. Not all games contribute equally — live casino games typically contribute 100%, while some other game types may contribute less. Full details are in the pkr998 Terms and Conditions.

Yes. pkr998 runs regular promotions for active accounts — reload bonuses, cashback offers tied to PSL cricket, seasonal Eid specials, and VIP loyalty rewards. These are visible in the Promotions section of your account after login. Checking it regularly is genuinely worthwhile. pkr998 does not send promotional offers to accounts with active responsible gaming restrictions in place.

Bonus balances cannot be withdrawn directly — only real-money winnings generated from meeting the wagering requirements are withdrawable. Your real-money deposits are always separate from your bonus balance and can be withdrawn at any time (subject to standard KYC checks). If you choose to withdraw your real-money balance before completing wagering requirements, the bonus and any bonus winnings are forfeited.

Aviator is a crash-style game available on pkr998 where a multiplier climbs from 1x upwards. You place your bet before the round starts, watch the multiplier rise, and press "Cash Out" before the plane flies away. If you cash out in time, you win your stake multiplied by the figure at the point you cashed out. If the plane crashes before you cash out, your bet is lost. You can place two simultaneous bets per round and set automatic cash-out targets. Visit the Aviator Game page for more detail.

Minimum bet sizes vary by game type. Baccarat tables on pkr998 start from as low as Rs 50 per hand on low-stakes tables. Andar Bahar and card games have similar low-minimum options. Sports betting minimum stakes are typically Rs 100 per selection. Aviator and crash games start from Rs 20 per bet. These figures are displayed on the game interface before you place any wager.

Yes, completely. pkr998 is fully mobile-optimised and runs directly in your mobile browser — Android or iOS. No app download is required. If you want a shortcut icon on your home screen, you can add pkr998 as a Progressive Web App (PWA) via your browser's "Add to Home Screen" option. This gives you app-like speed and a home screen icon without going through an app store.

Yes. Cricket is one of the most popular betting categories on pkr998 among Pakistani players. Markets include PSL match winners, international T20s and ODIs, ball-by-ball live in-play betting, top batsman, total sixes, total wickets, and more. Live markets update in real time during matches. Full cricket betting is accessible from the Betting Odds section of pkr998.

No. pkr998 will never ask for your password via SMS, WhatsApp, email, or live chat — under any circumstances. If you receive such a message, do not respond or click any links. Report it to support@pkr998.click immediately. This is a phishing attempt by a third party and has nothing to do with pkr998's official communication channels.

pkr998 requires a clear copy of your Pakistani CNIC (Computerised National Identity Card) — both front and back — and a selfie for facial verification. Some accounts may also be asked for proof of payment method (a screenshot of your Easypaisa or JazzCash account matching the number used for deposits). KYC is required before your first withdrawal or when cumulative deposits exceed a certain level. It is a one-time process for most players.

No. pkr998 requires that deposits come from payment accounts registered in your own name, matching your verified pkr998 account identity. Third-party deposits are not accepted and will be returned where possible. This policy protects both you and the platform from fraud. If you do not have a mobile wallet, setting up an Easypaisa or JazzCash account takes just a few minutes with your CNIC.

Withdrawal limits depend on your account verification level and the payment method used. Standard verified accounts have daily withdrawal limits that cover the needs of most players comfortably. VIP and higher-tier accounts may have elevated limits. For the current figures that apply to your specific account, check the withdrawal section in your pkr998 account settings or ask the support team directly.

Temporary self-exclusion (24 hours to 12 months) can be activated from Account Settings under Responsible Gaming — no support contact is required and it takes effect immediately. For permanent self-exclusion, email support@pkr998.click with the subject "Self-Exclusion Request" and your account will be closed promptly. Your remaining real-money balance will be returned to your verified payment method. During any exclusion period, pkr998 will not send you promotional communications.

Yes. If you have genuine concern about a pkr998 account holder, contact support@pkr998.click with as much relevant information as you can provide. pkr998 takes these reports seriously, investigates them carefully, and may apply precautionary account restrictions while attempting to contact the account holder. All such communications are handled with full discretion.